Terms of service

1. Who these terms are between

Praxis is provided by Praxis Health Technologies Ltd (company no. 17294974, registered office 128 City Road, London, EC1V 2NX - "we") to the dental practice or group that has agreed to use it ("the practice"), and to dental clinicians who create their own account. Practice staff use Praxis under the practice's agreement; a clinician who signed up themselves uses it under these terms directly. By signing in you agree to use it as these terms describe. Praxis was named PraxisPay until 19 September 2026; PraxisPay is now the name of the associate pay area within it.

2. What Praxis is - and is not

Praxis's pay area, PraxisPay, is a financial administration tool: it gathers income figures, allocates laboratory and other expenses, supports each clinician's approval of items charged to them, and produces monthly pay statements. A clinician's own area keeps their pay statements, expenses, CPD records and follow-up lists across the practices they work at, and a practice team can work a shared patient follow-up list. Its clinical area drafts clinical notes and patient letters for a clinician to check before anything is copied into the practice's own clinical system. Praxis is not the practice's clinical record, makes no clinical decision, and is not a substitute for the clinician's own judgement, the practice's accounting records, payroll obligations or professional advice. Figures it produces should be checked by the people who approve and finalise them - that human review is part of the product's design, not a disclaimer.

3. Accounts and access

• Accounts are created by the practice, or by a clinician for themselves; each person uses their own and keeps their credentials to themselves.
• Access is role-based. Do not attempt to view or change data your role does not give you.
• Registration and review links are personal, single-use credentials - do not forward them.
• Tell the practice and us promptly if you believe an account is compromised.

4. The practice's data

Data entered into or read into Praxis by a practice belongs to the practice. We process it only to provide the service, under our data processing agreement with the practice and our privacy policy. On termination the practice's data is returned and then deleted, as the agreement provides. Records a clinician keeps in their own area belong to that clinician; we process them only to provide the service to them, and they can export them at any time and ask us to delete them.

5. Acceptable use

Use Praxis lawfully and only for pay administration, the practice's patient follow-up, clinical note, letter and meeting minute drafting, and the clinician's own records. Do not upload material unrelated to that purpose, attempt to breach security, or use the service to process data about anyone the practice has no business processing.

6. Availability and changes

We aim to keep Praxis available and to give notice of significant changes, but the service is provided "as is" and availability is not guaranteed. We may suspend access to protect the service or its data.

7. Liability

Nothing in these terms excludes liability that cannot be excluded by law. Our liability to the practice is otherwise governed by the service agreement between us, and to a clinician using their own account by these terms; to the fullest extent permitted, we are not liable for indirect or consequential loss, and pay figures remain the practice's to verify before payment is made.

8. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.